Payment & Checkout Terms
How payments are processed, secured, and confirmed at checkout.
Payment Methods
We accept payment via [Payment Provider]. By providing payment information at checkout, you authorize us to charge the full order amount — including taxes and shipping — to your chosen payment method.
Payment Security
We do not store full credit or debit card details on our servers. All payments are processed through PCI-compliant payment gateways using industry-standard encryption. You can review the privacy and security terms of these providers directly on their sites.
Currency and Fees
Transactions are processed in [Currency]. If your card or account uses a different currency, your bank may apply a conversion fee — we're not responsible for currency fluctuations or bank charges.
Order Confirmation
After you place an order and complete payment, you'll receive an email order confirmation. This is not a shipping confirmation — a separate email with tracking details follows once your item ships.
Failed or Canceled Transactions
- If a payment is declined or fails, your order won't be processed. Please check your funds or try an alternate payment method.
- If we suspect fraudulent activity, we may cancel the order and refund any charge already made.
Chargebacks
Disputing a charge directly with your bank, without contacting us first, can delay resolution. If something's wrong with your order, please reach us before initiating a chargeback — we'll work to resolve any legitimate concern directly.
Taxes
If you provide a valid GSTIN at checkout, we'll issue a GST invoice accordingly; otherwise, an invoice without GST will be issued. It's your responsibility to ensure any tax information you provide is accurate.
Contact
For questions about this policy, reach out to our team directly.
support@unknownsociety.storeGrievance Officer: Kriti Agarwal · Legal Operator: Tanishq Tamrakar